What We Collect and Why
When you open an account, we collect the information needed to verify your identity and process your transactions — your name, email address, phone number, and payment references from Touch 'n Go eWallet, Boost, or GrabPay. We also log device and session data to detect unusual
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access patterns and protect your account from unauthorised activity. Deposit and withdrawal records are retained as required under applicable financial compliance obligations; we do not sell or share this data with third parties for marketing purposes. Cookies and similar tracking tools are used on our site
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to remember your session preferences and to measure how pages are used — you can manage cookie settings through your browser at any time. Where you use DuitNow or FPX for a transaction, the reference number and timestamp are stored alongside your account record for reconciliation.
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Access to your stored data is restricted to authorised personnel only, and all data in transit is protected by SSL encryption. Your use of this platform and the data we hold is subject to local law; access and eligibility depend on what local law permits in
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your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.